Axeon Inc. » Courses » AS9100 Aerospace & AS9110

AS9100 is the quality management standard specifically written for the Aerospace and Defense industry. It had long been considered by some entities, such as the Federal Aviation Administration (FAA), that the ISO 9000 series of standards were inadequate in terms of ensuring quality and safety in the “high risk” aerospace industry.

Among the most safety-conscious in the world, the aerospace industry has long-recognized the crucial role quality plays in the performance of aviation, space and defense products. Consumer and customer confidence is directly linked to perceptions about the quality of equipment and services manufacturers in this industry offer.

The industry-wide AS9100 standard was established in 1999 and is the standard to which thousands of suppliers in the aerospace industry are held. Companies achieving certification report:

• Improved product quality and on-time delivery
• More efficient labor utilization
• Increased customer satisfaction in supplier-customer relationships
• Alignment with the International Aerospace Quality Group (IAQG) strategy of having 90% of supply chain certified

Early Bird Pricing
• $200 off- 60 Days in Advance
• $100 off- 30 Days in Advance

Internal Auditor 2-Day AS9100:2009 Rev C - $1295

Days: 2 • CEU Hrs: 1.9
Time: Day 1 7:30 a.m.- 5:30 p.m.
Day 2 7:30 a.m.- 4:00 p.m.
Audience: Beginner to Advanced
Overview: 

This course prepares you to perform internal QMS audits using industry-proven techniques and to apply proper interpretation of the ISO standard to real life audit situations. You’ll follow the full audit process including: audit tools and preparation, opening meetings, audit interviews, closing meetings, and reporting.  This is a very practical class that is not “bogged-down” with academic discussions of quality topics that have limited utility for class attendees.

This Internal Audit class makes extensive use of activities and case studies to help you fully understand the requirements of quality system auditing to the AS9100:2009 standard. Since people “lock” new understanding into long-term memory much better when they apply it, lecture time is held to a minimum providing you time to grasp and then practice your newly acquired skills in simulated real-life audit situations.

Who Should Attend

Individuals who will perform audits to AS9100:2009 Standards or Quality Management Systems, individuals assisting their organizations toward AS9100:2009 registration, or individuals who are frequently audited should attend this training. Quality directors, managers, engineers, auditors, ISO coordinators, laboratory quality professionals, and anyone engaged in quality audits will benefit from this training.

Prerequisites

There are no required prerequisites.  This course is routinely taught to quality novices and life-time professionals. All attendees are required to bring their own copy of the AS9100:2009 Quality Management Standard Requirements to this training course. These will not be provided for you. We strongly advise you bring a “paper” copy.

Course Objectives

  • Prepared to conduct a solo internal audit at successful course completion
  • Fully understand and interpret the AS9100:2009 requirements.
  • Apply the proper interpretation of the standard in actual audit situations.
  • Understand process auditing tools leading to substantive quality system improvements
  • Tailor an audit interview based on the requirements of the standard and obtain audit evidence from this interview.
  • Follow-up and resolve “audit trails that present themselves during the audit interviews
  • Conduct audits that result in real improvements to the quality system
  • Plan and execute the entire audit process including: audit preparation, opening meetings, auditing, closing meetings, and reporting.

 

 

Agenda

Part 1:  Introductions and Self-Assessment

  1. Course requirements
  2. How to get the most from this experience
  3. Networking with class mates (industry professionals)
  4. Self-assessment of audit skills and internal audit programs  Exercise #1

Part 2:  Quality Terminology and Definitions

  1. Quality industry vernacular from AS9100:2009, ISO 19011
  2. Differentiating between Verification and Validation
  3. Understanding Corrective and Preventive Actions
  4.  How to converse with external auditors
  5. Terminology Exercise #2

Part 3:  Requirements of AS9100:2009

  1. Demystifying the AS9100:2009 standard
  2. Interpreting and cross-referencing the quality standard
  3. Analyzing audit findings
  4. Audit exercises for application of AS9100:2009 to quality events
  5. Exercise #3-#7:  Short case studies in quality events

Part 4:  The Audit Process:  Roles and Duties 

  1. Roles of Auditors, Auditees, and Management during Internal Audits (IAs)
  2. Qualifying Auditors
  3. Duties of the IA staff
  4. Exercise #8:  Preparing to be audited

Part 5:  The Audit Process:  Performing the Audit Process

  1. Audit Tools – checklists, process maps, findings, reports
  2. Conducting Audit Interviews  Exercise #9
  3. Exercise #10  Quality event case studies

Part 6:  The Audit Process:  Audit Skills and Techniques

  1. Audit Interviewing techniques
  2. Continual improvement techniques
  3. Process Auditing methods
  4. Developing a “continual improvement” attitude in the organization
  5. Exercise #11  Writing Audit Findings
  6. Exercise #12  Evaluating the effectiveness of Audits
  7. Exercise #13  Application of Process Auditing techniques

 

Part 7:  The Audit Process:  Finalizing the Audit

  1. Writing the audit report
  2. Opening and Closing Meetings
  3. Exercise #14  Writing and audit report
  4. Exercise #15   Writing Non-Conforming Reports
  5. Exercise #16   Conducting a Closing Meeting

Review and Examination for Certificate

Early Bird Transition- AS9100:2016 $950

Who Should Attend:

Those responsible for planning and executing the transition from ISO 9001:2008 to ISO 9001:2015, including Management Representatives and Quality Managers, or anyone desiring an up-to-date awareness of the changes that will be impacting new or existing ISO 9001:2008-based Quality Management Systems, including ISO 13485 and AS9100.

Course Objectives:

  • Fully understand and interpret the relevant appendices of Annex SL, with their implications
  • Receive tools, techniques and tips to address the strategic planning elements of Annex SL
  • Become aware of changes to Preventive Action, and basic risk-management concepts and tools
  • See how the new format and structure of the 2015 sub-clauses compares to those of 2008
  • Become aware of potential changes in documentation and other requirements
  • Understand key changes proposed in the Draft International Standards (DIS) due April 2014
  • Plan and schedule needed internal changes on a Transition Road Map
  • Provide critical knowledge for your management and staff regarding the evolution of ISO 9001

Agenda:

Day One

  • Major Milestones completed to date
  • Schedule Leading to Final Publication of ISO 9001:2015
  • Introduction to Annex SL, 2012
  • Implications of Appendix 2
  • Comparison of the Structure and Sequence of ISO 9001:2015 (Appendix 3) to ISO 9001:2008
  • Highpoints of the new requirements proposed in DIS due April 2014 (9001 & 13485)
  • Implications of Appendix 4
  • Strategic Planning Elements of 4.1, 4.2, 6.1, and 9.3
  • Risk-based Elements of 6.1, 7.5.1, and 8.1
  • Action Plan Elements of 6.2
  • Likely Differences in Documentation and Other Requirements
  • Timetable for Transition of Certification to ISO 9001:2015, ISO 13485:2015, and AS9100:2016
  • Individualized Transition Road Map

5-Day (40 hr) RABQSA Certified AS9110:2009 Aerospace-MRO Lead Auditor - $1945.00

Days: 5 • CTUs: 4.0 • Price: $1945

Time: Days 1-2 7:30 a.m.–7:00 p.m.
Days 3-4 7:30 a.m.–6:00 p.m.
Day 5 8:00 a.m.–11:00 a.m.

This course will present the principles and practices of auditing of aerospace quality management systems as related to AS9110:2009 and ISO 19011.

An attendee who successfully completes the course will be able to:

  • Explain the intent and requirement of each clause of AS9110:2009.
  • Discuss compliance to Civil Aviation Requirements and conformity to AS9110:2009.
  • Identify the audit evidence needed to demonstrate conformity to the requirements of AS9110:2009.
  • Describe the requirements of the current revision of ISO 19011 as applicable to the audit process.
  • Describe the function of first-, second- and third-party, the similarities and differences, and the varying roles and responsibilities of the auditor, the auditee and the audit client each of these activities.
  • Perform all aspects of an audit of a process in accordance with ISO 19011, including audit planning, document review, use of checklists, opening and closing meetings, sampling, Note-Taking, objective evidence, audit team meetings, classification of nonconformities, communication and documentation of nonconformities and observations, audit reporting, and record keeping.
  • Describe the aerospace auditor’s personal qualifications and conduct, including personal attributes, audit management capabilities, interviewing techniques.
  • Describe the roles and responsibilities of the auditor and the auditee at all stages of the corrective action process.
  • Describe and undertake the roles and responsibilities of an auditor and of an audit team leader during the audit process.
  • Explain the terminology of ISO 9000:2005, as employed by the ISO 9000 series standards, and AS9110:2009.
  • Describe the SAE AS9014 and AS9104 Requirements for Certification of Quality Systems to AS9110:2009.
  • Describe how to establish an audit path or trail and when to deviate.
  • Determine an audit schedule based upon past audit experience and degree of importance based upon the type of business.
  • Describe the documentation required by AS9110:2009 and the interrelationships between the quality manual, procedures, quality planning, policy and objectives.
  • Demonstrate the proper use of the applicable checklists and scoring methods.

Agenda

Day One

  • Terminology and Definitions
  • Activity #1 Definitions
  • Background History and Rationale of Quality Management
  • Introduction to the family of documents of the contents of AS9110:2009
  • Activity #2 Using the standard as the basis for an audit

Day Two

  • The Process Approach
  • Analyzing Audit Findings
  • Activity #3 Audit to AS9110:2009
  • Control and Administration of AS9110 Audit Programs
  • QMS Auditor Qualifications
  • Roles and Responsibilities of Auditors
  • Activity #4 Evaluation of Procedures and Documents
  • The Audit Checklist
  • Activity #5 Writing good Checklist Questions

Day Three

  • Activity #6 Preparation for an Audit
  • Activity #7 Conducting an Audit
  • Activity #8 Compiling Audit Findings
  • Documentation in the Quality System
  • Activity #9 Reasons to Document
  • Planning and Conducting Audits
  • Activity #10 Applicability of the Clauses
  • Activity #11 Audit Demonstrations and Critique

Day Four

  • Completing the Audit Cycle
  • Activity #12 Preparing for Audit #2
  • Discussion – Keys to Audit Success
  • Activity #13 Conducting Audit #2
  • Discussion of Activity #13
  • Activity #14 Summarizing Audit Findings
  • Elements of an Audit Report
  • Activity #15 Preparation for a Closing Meeting
  • Activity #16 The Closing Meeting – and class discussion

Day Five

  • Review & EXAM

This course is certified in the RABQSA Certification Program, and together with the IAQG Aerospace Auditor Transition Training meets the training portion of the requirements for certification of individual AS9110:2009 Quality Systems Auditors.

This course is being held in conjunction with AQS Management Systems an RABQSA certified provider. AQS Management Systems, Inc. is an internationally recognized management consulting firm specializing in ISO 9000 implementation.

As a member of your AS9110:2009 project team, you gain critical knowledge to move your company ahead in today’s competitive marketplace.

ISO Management Representatives will gain the credibility and prestige to effectively interact with certification bodies, customers, and suppliers.

 

5-Day (40 hr) AS9100 Lead Auditor- RABQSA Certified (Exemplar Global) - $1945.00

Days: 5 • CTUs: 4.0 • Price: $1945

Time: Days 1-2 7:30 a.m.–7:00 p.m.
Days 3-4 7:30 a.m.–6:00 p.m
Day 5 8:00 a.m.–11:00 a.m.

To register for a class: click on the location of the class.

This course will present the principles and practices of auditing of aerospace quality management systems as related to AS9100:2009 and ISO 19011.

An attendee who successfully completes the course will be able to:

  • Explain the intent and requirement of each clause of AS9100:2009.Ansi-Rab
  • Identify the audit evidence needed to demonstrate conformity to the requirements of AS9100:2009.
  • Describe the requirements of the current revision of ISO 19011 as applicable to the audit process.
  • Describe the function of first-, second-, and third-party audits, the similarities and differences, and the varying roles and responsibilities of the auditor, the auditee and the client of the audit client in each of these activities.
  • Perform all aspects of an audit of a process in accordance with ISO 19011, including audit planning, document review, use of checklists, opening and closing meetings, sampling, note-taking, objective evidence, audit team meetings, classification of nonconformities, communication and documentation of nonconformities and observations, audit reporting, and record keeping.
  • Describe the aerospace auditor’s personal qualifications and conduct, including personal attributes, audit management capabilities, and interviewing techniques.
  • Describe the roles and responsibilities of the auditor and the auditee at all stages of the corrective action process.
  • Describe and undertake the roles and responsibilities of an auditor and of an audit team leader.
  • Explain the terminology of ISO 9000:2005, as employed by the ISO 9000 series standards, and AS9100:2009.
  • Describe how to establish an audit path or trail and when to deviate.
  • Determine an audit schedule based upon past audit experience and degree of importance based upon the type of business.
  • Describe the documentation required by AS9100:2009 and the interrelationships between the quality manual, procedures, quality planning, policy and objectives.
  • Demonstrate the proper use of the applicable checklists and scoring methods.

Agenda

Day One

  • Terminology and Definitions
  • Activity #1 Definitions
  • Background History and Rationale of Quality Management
  • Introduction to the family of documents of the contents of AS9100:2009
  • Activity #2 Using the standard as the basis for an audit

Day Two

  • The Process Approach
  • Analyzing Audit Findings
  • Activity #3 Audit to AS9100:2009
  • Control and Administration of AS9100 Audit Programs
  • QMS Auditor Qualifications
  • Roles and Responsibilities of Auditors
  • Activity #4 Evaluation of Procedures and Documents
  • The Audit Checklist
  • Activity #5 Writing Good Checklist Questions

Day Three

  • Activity #6 Preparation for an Audit
  • Activity #7 Conducting an Audit
  • Activity #8 Compiling Audit Findings
  • Documentation in the Quality System
  • Activity #9 Reasons to Document
  • Planning and Conducting Audits
  • Activity #10 Applicability of the Clauses
  • Activity #11 Audit Demonstrations and Critique

Day Four

  • Completing the Audit Cycle
  • Activity #12 Preparing for Audit #2
  • Discussion – Keys to Audit Success
  • Activity #13 Conducting Audit #2
  • Discussion of Activity #13
  • Activity #14 Summarizing Audit Findings
  • Elements of an Audit Report
  • Activity #15 Preparation for a Closing Meeting
  • Activity #16 The Closing Meeting – and class discussion

Day Five

  • Review & EXAM

This course is certified in the RABQSA Certification Program, and together with the IAQG Aerospace Auditor Transition Training, meets the training portion of the requirements for certification of individual AS9100:2009 Quality Systems Auditors.

This course is being held in conjunction with AQS Management Systems an RABQSA certified provider. AQS Management Systems, Inc. is an internationally recognized management consulting firm specializing in ISO 9000 implementation.

As a member of your AS9100:2009 project team, you gain critical knowledge
to move your company ahead in today’s competitive marketplace.

ISO Management Representatives will gain the credibility and prestige to effectively interact with certification bodies, customers, and suppliers.

4-day IAQG Sanctioned Aerospace Auditor Training (AATT) AS9100 - $2195

AS 9100 4 Day Instructor-led Classroom Training/Evaluation and Examination

The Instructor-led component of the AS9100 IAQG-Sanctioned AATT is a four day class that includes how to audit to the AS9100 series standards using the process-based approach of AS9101D. Along with the training in this instructor-led component, there is a continual evaluation of the trainees paying particular attention to his/her active participation, role play, and case study exercises. The fourth day includes Online Final Examinations (which will require a laptop computer) and an Interview.

Classroom Agenda

Day 1

  • Bridging the online modules and the classroom training
  • Pre-Audit Activities
  • Stage 1 Audit Activities

Day 2

  • Stage 2 Auditing Planning
  • Auditing Top Management
  • Auditing Process Owners
  • Auditing Process Trails

Day 3

  • Audit Conclusions
  • Audit Reporting
  • Certification Requirements
  • Surveillance, Recertification and Special Audits
  • Use of the new AS9101D Audit Forms

Day 4

  • Final Online Knowledge and Application Exams
  • Oral Interview Exam
  • Final Determination of Pass/Fail
  • Final scores and the determination Pass/Fail are provided by the IAQG and not the training provider.

Prerequisites: Online Training – Successful completion of AS 9100 Online Component Registering for and completing the AS9100 online module through Plexus Intl. is the first step in meeting the IAQG AATT training requirements. The online component begins with the Knowledge and Application Initial

Examinations followed by the Foundations: Understanding 9100 online training module. Participants achieving a score of 90% or better on the exams may opt out of taking the online training module. Upon completion, participants will be provided a Certificate of Completion of the Online Modules.

Note: This class is being taught by Gladhill & Associates.,  In order to be admitted to the Gladhill & Associates instructor-led classroom course, attendee must present to Gladhill & Associates a Certificate before the start of class or achieve a passing score of 90% on both Initial Examinations.

3-Day AS9100:2009 Rev C Internal Auditor- ANSI Accredited- ONSITE ONLY

Days: 3 • Price: $1295

Time: 8:00 a.m. to 6:00 p.m.

Purpose
ansi_logoThis program has been designed to meet the training requirements for internal auditors for Management Systems. This course provides training in the principles and current interpretation of the requirements as related to Management System standards and the ISO 19011 audit guideline document. The intent of the course and examination are to provide students with a uniform interpretation of the standard requirements related to auditing of Management Systems, and to evaluate participants as potential auditors.

Scope
This course will be presented to current or future internal auditors of Management Systems. The course covers the subject matter content of the specific Management System requirements and auditing practices as defined by ISO 19011.

Those who successfully complete this course will:

  • Understand and successfully interpret the requirements of AS9100
  • Plan and conduct an AS9100 Internal Audit based on ISO 19011
  • Generate documentation associated with a successful audit
  • Use of effective opening and closing meetings to manage the communication process during Internal Audits
  • Conduct Internal Audit interviews that generate audit evidence
  • Ensure nonconformities are resolved prior to closing each audit cycle

Intended learning outcomes—students will:

  1. Understand the AS9100 requirements
  2. Interpret the AS9100 requirements within an audit scenario
  3. Identify the attributes of a process based audit
  4. Identify audit questions that result in evidence
  5. Identify nonconformities in an audit scenario
  6. Understand Terminology and Definitions as they apply to the AS9100 auditing process
  7. Identify the knowledge and skills associated with Internal Audits
  8. Identify audit principles
  9. Identify roles and responsibilities of the Internal Auditor
  10. Identify the personal attributes of an internal auditor
  11. Identify the attributes of:
    • An Internal Audit Plan
    • Audit Checklist
    • Opening Meetings during Internal Audits
    • Audit Interviews
    • Audit Evidence(conformities & nonconformities)
    • Internal Audit Report
    • Internal Audit Closing Meetings

Additional benefits associated with attending this course:

  • Provide critical knowledge for your staff and management
  • Qualify additional staff to conduct internal audits
  • Provide critical knowledge for your management staff
  • Gain insight into the AS9100 audit requirements to augment/sustain your existing program

Course Agenda:

Schedule: 8:00 a.m. – 6:00 p.m.

Day 1

  • Terminology and Definitions
  • Background, History and Rationale for Quality Assurance
  • Introduction to the ISO family of documents
  • Analysis of the Contents of AS9100
  • Audit of Active Manufacturing Co. (Audit #1)
  • Quality System Requirements
  • Analyzing Audit Findings
  • ANAB
  • Auditor Qualifications
  • Roles and Responsibility of Auditors

 

Day 2

  • Creation of Effective Audit Checklists
  • Audit of Company Documents (Audit #2)
  • Tips for the Internal Auditor
  • Audit of Active Mfg. – Department Audit (Audit #3)
  • Compiling Audit Findings
  • Documentation in the Quality System
  • Planning and Conducting Effective Audits

 

Day 3

  • Refining Interview and Note-Taking Skills
  • Applicability of the Elements to Company Situations
  • Audit of Active Mfg. – Dept and System Auditing (#4)
  • Corrective Action Initiation and Closure
  • Creation of an Audit Report
  • Preparation and Presentation of a Closing Meeting
  • Review & EXAM

Course Requisites

Minimum requirements include:

  • Participation in all scheduled days of the program is required in order to receive a certificate of successful completion
  • Passing the final examination

Students that successfully complete this course may claim to be a certificate holder for AS9100 3-Day Internal Auditor. They may not claim to be a certified person

Course Instructors have a minimum of 3 years in the Aerospace industry working for an airframe manufacturer or supplier as well as a minimum of 10 years aerospace/management systems auditing experience.

This course is being held in conjunction with AQS Management Systems an RABQSA certified provider. AQS Management Systems, Inc. is an internationally recognized management consulting firm specializing in AS9100 implementation.

As a member of your AS9100 project team, you gain critical knowledge to move your company ahead in today’s competitive marketplace.

ISO Management Representatives will gain the credibility and prestige to effectively interact with certification bodies, customers, and suppliers.